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Ray @ Ingenio

Random stuff from my work life...

Wednesday, November 17, 2004

Internet explorer can't print, find or do pop-ups!

Over the past several months I've had a major problem. Internet explorer somehow go hosed up. Pop-ups didn't work, I couldn't use the Find... feature & I couldn't print. Each of these actions would produce a cryptic dialog box stating something about a javascript error - did I want to debug?

Recently, I also realized I couldn't print from Outlook an email that was in HTML either. While I had search google a hundred times before - this time I found an answer. Here is what I did to fix the problem. From a command line, enter the following commands:

regsvr32 shdocvw.dll
regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

I'm not sure which one was the actual problem - but this reregistered many of the DLLs that IE uses. Now the problems are gone!

This is when I think to myself that MS still doesn't get it when they think they have much better total cost of ownership than Linux. I wasted many tens of hours on this problem. I'm also rather tech savy and so is our IT department!

Worse yet - the thread I found this solution on indicated that this can be caused by bad (perhaps malicous) JavaScript code. Nice.

Why couldn't IE self heal? It should know what DLLs it needs. I really doubt that MS is including problems like this when it does a study indicating it has lower cost of ownership than other OSs. This problem raised the cost for me substantially.


posted by Ray  # 8:19 AM

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